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California Alcohol Seller & Server Training

Take the California Alcohol Server Certification training! Our interactive training courses teach everything you need to know to obtain a California liquor license. Our courses are approved by the California Department of Alcoholic Beverage Control (ABC) and train you to get your ABC license. Enroll now for the California Responsible Beverage Seller (RBS) certification course.

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Course Title Hours Price

Improving Your Tips, Tips on Getting Larger Tips!.

1 $4.99

California Responsible Beverage Service Training – On Premise
Course ID: 174703051
Cost: $25
Course Description: This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors. This course is approved by the The California Department of Alcoholic Beverage Control (ABC) and is valid for two years.

California On – Premise Learn 2 Serve Outline

LESSON 1 Introduction

  • Alcohol Use in the United States
  • Server’s Responsibility and Liability
    o Criminal liability
    o Civil liability.

    LESSON 2 How Alcohol Affects the Body

  • The Passage of Alcohol Through the Body
  • Alcohol’s Effects on the Brain and Behavior
  • Blood Alcohol Concentration (BAC)
  • Absorption Rate
  • Other Factors in Intoxication
  • Alcohol and Other Drug Interactions
  • The Weakest Drink: A Challenge of Real World Skills.

    LESSON 3 Recognizing Intoxicated Customers

  • Observing Customers
  • Communicating with Customers
  • Types of Drinkers
  • Obvious Behavioral Clues
  • How to Know When to Refuse Service to Someone
  • The Weakest Drink: A Challenge of Real World Skills.

    LESSON 4 Preventing Disturbances

  • Maintaining a Safe Environment
  • Handling the Intoxicated
  • Handling the Aggressive.

    LESSON 5 Liability

  • Checking IDs
  • Recognizing Fake IDs
  • Compliance Checks
  • Forms of Alternative Transportation
  • Incident Documentation Log
  • The Weakest Drink: A Challenge of Real World Skills.


    LESSON 6 How to Refuse a Sale

  • Refusing a Sale
  • Refusing Sales to Minors
  • Refusing a Second – Party Sale
  • The Weakest Drink: A Challenge of Real World Skills.

    LESSON 7 California State Regulations

  • Administrative liability – ABC license sanctions
  • California State ABC laws and regulations
    o Retail Operation Standards – Section 25612.5 B&P Code
    o Age of servers
    o Hours of Operation
    o Sales to minors
    o Possession by minors
    o Sales to obviously intoxicated persons
    o Drinking driver laws
    o Disorderly and/or disruptive premises
  • Insurance
  • Local ordinance requirements
    .

  • 3 $15

    Course Description.

    This course provides you with the necessary knowledge and techniques needed to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second – party sales and loitering; and how to refuse a sale.

    Learning Objectives.

    • Describe alcohol use.
    • Recognize the effects of alcohol.
    • Identify the seller’s role in the enhancement of public safety.
    • Discuss the seller’s responsibilities and obligations under the law.
    • Define blood alcohol concentration and how it is calculated.
    • Describe the effects of mixing alcohol with other drugs.
    • Recognize intoxicated individuals.
    • Refuse a sale to someone with little conflict.
    • Prevent disturbances in the establishment and handle difficult situations.
    • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
    • Recognize second – party sales.

    Lesson 1: Introduction
    .

    • Alcohol Use in the United States
    • Seller’s Responsibility and Liability

    Lesson 2: How Alcohol Affects the Body.

    • The Passage of Alcohol Through the Body
    • Alcohol’s Effects on the Brain and Behavior
    • Blood Alcohol Concentration (BAC)
    • Absorption Rate
    • Other Factors in Intoxication
    • Alcohol and Drug Interactions
    • Fetal Alcohol Syndrome and Fetal Alcohol Effects

    Lesson 3: Recognizing Intoxicated Customers.

    • Observing Customers
    • Communicating with Customers
    • Obvious Behavioral Clues
    • How to Know When to Refuse Service to Someone
    • The Weakest Drink: A Challenge of Real World Skills

    Lesson 4: Preventing Disturbances.

    • Maintaining a Safe Environment
    • Handling the Intoxicated
    • Handling the Aggressive
    • Loitering

    Lesson 5: Minors and Liability.

    • Checking IDs
    • Recognizing Fake IDs
    • Compliance Checks
    • Forms of Alternative Transportation
    • Incident Log
    • The Weakest Drink: A Challenge of Real World Skills

    Lesson 6: Second – Party Sales.

    • Second – Party Sales
    • Shoulder – Tapping
    • Switchouts
    • The Weakest Drink: A Challenge of Real World Skills

    Lesson 7: How to Refuse a Sale

    .

    • Refusing a Sale
    • Refusing Sales to Minors
    • Refusing Second – Party Sales
    • The Weakest Drink: A Challenge of Real World Skills
    3 $14.95

    The Brewers Association Beer 101 course is an essential part of the journey of craft beer. The certification awarded at the end of the course is something that everyone from the beer beginner to the full fledged beer geek will find indispensable on the path to greater craft beer knowledge.

    Learning Objectives

    • Get the most out of your beer journey, by learning the proper techniques to serve and the right way to savor each beer
    • Hold a greater understanding of the world’s oldest beverage and how it has enhanced our culture for thousands of years
    • Explain the basic steps involved in the brewing process
    • Possess an expanded knowledge base of the vast variety of beers as well as the food pairings to complement any style

    Lesson 1: BASICS OF BEER AND CRAFT BEER

    • What is Beer and Craft Beer?
    • How is Beer Made?
    • Creating Different Styles of Beer
    • Pairing Beer with Food
    • Ordering Beer at a Restaurant
    • Conclusion
    • Craft Beer FAQs
    • Additional Resources

    Passing Information:

    70%.

    1 $1

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