Frequently Asked Questions
Please select a category to view FAQs by subject
General FAQs
- How do I register for a course without a username or password?
- Can I register and pay for an employee?
- How do I register multiple students at one time?
- How can I pay for the course?
- Are their bulk discount prices?
- Who do I call to set up a corporate account?
- I forgot my User Name and Password. What do I do?
- How do I know where I am in the course?
- I lost my certificate, how do I get another one?
- How do I go back and reprint my certificate of course completion?
- Who can I contact regarding Cosmetology questions?
- What materials come with the cosmetology courses?
- How do my cosmetology credits get reported to the state?
- I live in Texas, and there was a $5 per cosmetology course fee added to my course - why?
How do I register for a course without a username or password?
In order to take a course, you need to have a username and password. When you register for courses, you will create a username and password for yourself. If you'd like to take a course:
- Select a state
- On the next page, check the box next to the course(s) you would like to take and click on the "Add to Cart" button.
- Fill in your registration information and your billing information.
- Once you have registered, you will receive an email explaining how to log on and start your courses.
- Your email address will be used as your username.
Can I register and pay for an employee?
A registration will remain in the name of the person who has registered for the course. If you are interested in registering an employee or group of employees, please contact us at 1-866-439-5908.
How do I register multiple students at one time?
To register multiple students, please call our sales team at 1-866-439-5908.
You can pay for the course by check card or credit card. If you are a corporate client that is signing up multiple students, you can set up a corporate billing account and be invoiced for your purchase at the end of each month.
Are their bulk discount prices?
Yes, there are! To learn more about our bulk pricing discounts, please call 1-866-439-5908.
Who do I call to set up a corporate account?
A Corporate Billing Account enables your corporation/organization to utilize a specific code for multiple employees and students that may need courses. By utilizing a corporate billing code, you will be charged at the end of each month for course usage to either a Purchase Order # or a credit card of your choice.
To set up a corporate account, please call Britni Little at 1-866-439-5908.
I forgot my Username and Password. What do I do?
Click on the "forgot password" link below the student login. Then enter your email address. You should receive an email to your email address stating your password.
If you have forgotten your username and password, please contact customer support at 1-800-442-1149.
How do I know where I am in the course?
When you are logged in to the course, click on the "My Training" button in the bottom lefthand section of the courseplayer. Click on "Outline" to see where you are in the course and to skip around to different sections.
I lost my certificate, how do I get another one?
You may log back in and print an additional certificate, if you are having difficulty you can call 1-866-439-5908.
How do I go back and reprint my certificate of course completion?
Go to www.onlineinstituteofamerica.com and log in using your username and password. Click on the certificate icon next to the course title you would like to reprint.
